Cancellation & Refund Policy

A deposit of 50% of the total charter fee is required to confirm your booking. The remaining balance is due no later than 30 days before the embarkation date. Bookings made less than 30 days before embarkation must be paid in full.

Payments can be made by credit card (3D Secure) or bank transfer, in EUR or TRY.

Cancellation requests must be submitted in writing (by e-mail). The date we receive your notice determines the applicable refund:

Where no refund applies, we offer a one-time free date change within the same season, subject to availability.

Approved refunds are issued within 14 business days of cancellation confirmation, to the original payment method. Bank processing times may vary.

The security deposit collected at check-in is refunded within 7 business days after check-out, provided the yacht is returned undamaged and complete. Any assessed damage is deducted from the deposit and the remainder refunded.

In events beyond the parties' control — harbour closure due to severe weather, natural disaster, epidemic, or acts of authorities — the charter fee is credited in full toward a future date, or the unused days are refunded.

For cancellation and refund requests: ahoy@nonnoblue.com · WhatsApp: +90 539 440 34 29